Answers about onboarding, data and support
The most common questions before getting started.
How long does onboarding take?
Typically 7-14 days depending on data volume and number of locations.
Can we migrate existing members?
Yes, we plan migration and validation as part of onboarding.
Are there lock-in periods?
We offer flexible agreements depending on plan and implementation needs.
What support do we get?
Email support on all plans, plus priority support on larger solutions.
Can we use FitnessBooking for multiple locations?
Yes, the platform is built for both single-site and multi-location chains.
Do you help with go-live?
Yes. We plan a launch week with testing, team onboarding and follow-up.